“Your first and foremost job as a leader is to take charge of your own energy, and then help to orchestrate the energy of those around you.’’

Develop Leadership

Throughout all aspects of our coaching we encourage our clients to reflect on the kind of leadership style they have and how this affects their performance, their teams, and the overall organisations.

Having worked with many leadership teams we have noticed that those which share certain attributes lead their sectors in performance. We call these teams Synchronised.

Leadership teams which exhibit variable levels of alignment around collaboration, processes, data analysis, and strategic focus, lag in performance – they may be Unfocused, Driven, or Unaware.

Unfocused

Leadership unaligned on key priorities
Trust within the leadership is variable
Communication style is collaborative
Morale is in decline
Principles are espoused but not followed
Processes exist but are ineffective
Customer satisfaction is variable to low
Market share flat or on decline
Average or below average profitability
Operating cash flow in decline

Low

Synchronised

Leadership aligned on key priorities
Trust within the leadership is high
Communication style is collaborative
Morale is high
Principles drive decisions
Process and data driven
Customer satisfaction is high
Market share increasing
Sector leading profitability
Strong operating cash flow

Low

Unaware

Leadership unaligned on key priorities
Trust within the leadership team is low
Communication style is directive
Morale is low
Principles do not exist
Processes do not exist
Customer satisfaction is low
Market share is in decline
Below average sector profitability
Operating cash flow rapidly in decline

High

Collaborative Management Style

Driven

Leadership team is unaligned
Trust within the leadership team is low
Communication style is authoritative
Morale is low
Principles not espoused or followed
Processes are ad-hoc or change often
Customer satisfaction is variable
Market share is flat
Average sector profitability
Operating cash flow is flat

Which of these do you identify with in your organisation?

If it’s not the Synchronised-type don’t worry – in our experience they are in the minority.

The attributes of Synchronised organisations do, however, provide reference points for us to understand where we are today and, more importantly, where we’d like to be in the future.

Creating awareness of these gaps, and personal responsibility for closing them, is a big part of what we do with our clients.

Blog Posts

See a selection of our latest posts

It’s Goal-Setting
& Discipline That
Improves
Profitability

Profitability is limited more by a lack of imagination and determination than anything else. Breakthrough performance is made visible in models that measure the

You Won’t Realise
How Important
Cash is Until
You Don’t Have It

Any senior manager or executive who has endured the anxiety and sleepless nights of being responsible for an organisation which has faced the risk

Four Simple
Truths

True North Coaching are experienced business coaches focused on assisting leadership teams to transform the financial performance of their organisations to achieve their business

Everything Starts
With Keeping The
Clients You’ve
Already Got.

You would be surprised at how many companies have little or no understanding of the financial risk associated with not having a formal key

Fixing Loss-
Making Contracts Asking
The Right Questions to
Get to the Right
Answers.

Many companies are uncomfortable bed-mates with low-margin contracts and, this not being the original plan, want to fix whatever is broken sooner rather than

The Importance of
Accelerating
Business
Growth.

Whether it be out of a naturally competitive spirit, a desire to improve the quality of life of individual customers, a wish to contribute

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Testimonials

A selection of some of the kind things our clients have said about us:

"Stuart was highly regarded as a coach to what was then a relatively inexperienced management team. He quickly assessed our strategic and operational needs and set about coaching us on what changes would drive organisational performance and how this could be accomplished. He brings out the best in others and this reflected very well in the performance of the business."

"Stuart is an outstanding coach. To align the organisation with its strategy he created a 3-day workshop for the management team which combined MBA-level theory with a highly relevant case study analysis. One-to-one sessions to monitor individual objectives followed, and team-building events created a great team-spirt. The results spoke for themselves"

“It was a great experience being coached by Stuart. He has a relaxed and easy way of discussing priorities, analysing performance, and creating base lines. His approach to coaching opens the mind to new possibilities and his constant support and guidance has made the achievement of ambitious goals possible. I would certainly recommend him.”

"Stuart was coaching me as part of my promotion and transition to Branch Manager. I thoroughly enjoyed the process which covered advanced financial, sales and operations management. Stuart’s approach was highly engaging, comprehensive and totally professional. I felt completely prepared for my new role at the end of the process."